Refund policy

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return your item(s) within 30 days of the delivery date.

To be eligible for a return, items must be new, unused, and in their original, unopened packaging.

Please note the following:

  • A $7 shipping and restocking fee will be deducted from your refund.

  • Digital downloads are non-returnable and non-refundable.

To initiate a return, please contact us at [email protected] with your order number and reason for return.

Thank you for your support!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on digital downloads or gift cards.

Stolen Package Policy
Once an order has been shipped and the carrier confirms that the package has been delivered to the shipping address provided at checkout, we are not responsible for packages that are lost, misplaced, or stolen after delivery.

We strongly recommend shipping orders to a secure location where someone can receive the package. If your tracking information shows that your package was delivered but you are unable to locate it, please:
  • Check around your property and with household members or neighbors.
  • Contact the shipping carrier to report the missing package and request additional delivery information.
  • If applicable, contact your local authorities to report a suspected theft.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.